Common queries answered
Frequently asked Questions
Orders are processed within 1–2 business days. Shipping times vary by location:
US & Canada: 2-5 business days
Europe: 6–10 business days
Asia-Pacific & Other Regions: 7–14 business days
You’ll receive a tracking number once your order has shipped.
We accept refunds within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition. To start a return, please contact support@zestybuy.com with your order number.
If your order hasn’t shipped yet, please contact our support team immediately at support@zestybuy.com. Once the item is dispatched, changes are no longer possible.
Once your order ships, we’ll send a tracking link via email. You can also track your order through the “Orders” section in your account.
You can reach our customer service team at support@zestybuy.com. We aim to respond within 24 hours, Monday to Friday.
Contact us immediately at support@zestybuy.com. If your order hasn’t shipped, we’ll update the address. If it has shipped, we can assist you in coordinating with the carrier, but we can’t guarantee changes once in transit.
Yes, we offer international shipping to most countries. If your country isn’t listed at checkout, contact us and we’ll do our best to help.
Whenever possible, we ship all items in a single package. If your order includes items from different warehouses, it may arrive in multiple shipments.